Questions about creating with v4v.ai

Use Ecommerce for product video creative, AI Lab for individual image, video, and audio generations, and Workflows to connect multiple generation steps. Studio brings your projects and assets together.

Ecommerce guides you from product references to a preview and final video. AI Lab lets you select a tool and model for one generation. Workflows lets you configure a sequence of connected tools for a repeatable process.

Sign in and open Studio to access your projects and asset library. Open the relevant project to review its generation progress and completed outputs.

Paste a public product URL, review the imported details and photos, choose your product references and creative direction, then generate a preview and render the final video. Review the output before publishing.

Ecommerce can import public product pages from stores such as Shopify and WooCommerce and marketplaces such as Amazon and eBay. Import results depend on the page's accessibility and available media. If a page blocks access or omits details, add your product information and photos manually.

Yes. A Shopify connection is not required. Start with a public product URL or add your product information and photos manually. You need a v4v.ai account and credits to generate content.

Completed Ecommerce videos can be downloaded as MP4 files. The current workflow creates vertical 9:16 video for short-form placements. For other aspect ratios, use a compatible model in AI Lab or configure a workflow; available ratios and resolutions depend on the model.

Credit packs start at $7 for 1,000 credits. No subscription is required, and credits never expire. Each image, preview, and video generation uses credits. The total depends on the model, settings, and number of attempts. Review the displayed credit cost before generating.

Generation time depends on the model, provider queue, and number of image, preview, and video steps. Follow job progress in your project and allow time to review or retry outputs.

Yes. Upload your product photos and a model reference, or generate a model photo in the builder. Review the selected references before creating the preview and final video.

No. v4v does not offer a free trial. The smallest top-up is $7 for 1,000 credits. Credits never expire, and no subscription is required.

The displayed credit cost depends on the tool, model, and generation settings. Purchased credits can be used across the platform. Check the cost before submitting each generation and use the pricing page to compare top-up packs.

The Privacy Policy explains how account data, uploaded media, generation jobs, and third-party providers are handled. The Terms of Service describe usage conditions and responsibilities for content. Both are linked below and in the footer.

Visit Support & Contact or email support@v4v.ai. Include your account username and project ID. Website support tickets are available to signed-in users with a linked Telegram account.